Care Management During the Holidays

Updated: Jan 25

The holiday season is upon us. People are making plans for the upcoming break since many regions worldwide are observing leniency in COVID-19 restrictions (except for mask-wearing and social distancing).

However, there is no change for those who are chronically or terminally ill and the elderly cohort. They were bound to their abodes in the pre-COVID era while still obligated to be confined to their living quarters, be it home, hospital, nursing home, or any other clinical setting.

There is another group of our community for whom the upcoming holiday season brings no significant change. That is the healthcare teams. Instead, holidays mean more responsibility for them.

This is because the care management team is always there for backup; holidays or no holidays. From one-time consultations to continuing care coordination and healthcare advocacy, care managers, with their professional advice, help make decisions about family visits with older adults, especially during the holiday season.

Some of the services that care managers address include:

  • Helping families decide about in-person visits against virtual festivities, including their older relatives, especially those with health ailments

  • Addressing issues like depression and anxiety originating from isolation, especially regarding the upcoming holiday season. Care managers also help connect clients with mental health professionals as and when required.

  • Consulting and sharing professional advice with families who are planning a vacation or some other visit after the lifting of COVID-19 restrictions to minimize their risk of contracting and limiting the spread of infection

  • Highlighting bereaved cases, especially those who have lost their loved ones to COVID, and offering support by connecting them with professional health experts

  • Devising and implementing plans including special deliveries, in-house celebrations, and other creative ventures to make the holiday season a true festivity, especially for the elderly cohort stuck at home or in clinical settings

  • Helping families connect over long-distance via different tech solutions and interfaces to mitigate the effects of isolation

  • Coordinating respite for caregivers or online group sessions for clients whenever required

  • Assisting family members in their absence as a fill-in to spend time with their loved ones and catering to different holiday activities like making food, writing letters and cards, and attending any religious services

  • Identifying areas of concern for the family and their loved ones and providing solutions to lend support to keep them physically and mentally engaged for better health and vigor

For instance, a dementia patient requires all the love and care. This holds for regular days and holidays.

The Alzheimer's Society reports that patients with dementia hold emotional memories. That is, they can feel happy or sad long after an actual experience has passed. These clients exhibit aggression, changed personalities, paranoia, and may withdraw with clear apathetic behavior.

A care manager can help clients by:

  • Being empathetic and proactive toward their signs and symptoms

  • Provide everyday solutions by consulting with them and asking about routines

  • Advocate on their behalf and give them the quality of life choices

  • Engage resources and help preserve the client’s integrity

  • Support the caregiver by decreasing stress and care burdens

Care management is all about inter-personal support systems dispersed through many channels since each client is an individual with specific needs. We, at the LONG LIFECARE MANAGEMENT, are adept at what we do! Schedule a call with one of our care managers today to help plan during the holiday season.